Frequently Asked Questions (FAQ)

General Questions

Trusted Supplier of Quality Electronics

Mission Technology Ltd. stands as a trusted supplier specializing in high-quality used laptops and mobile phones, particularly focusing on Apple products.

Range of Purchase Options

We provide:

  • Individual Purchases: Offering options for individual purchases.
  • Bulk Purchasing: Also catering to bulk purchasing needs.

Meeting Diverse Requirements

Our diverse purchasing options aim to accommodate a wide range of needs, ensuring both individuals and businesses find suitable solutions.

Quality Assurance Process

Yes, all our used devices undergo a rigorous inspection and refurbishment process to meet stringent quality standards.

Certified and Tested Products

We take pride in providing:

  • Certified Products: Devices that are certified after refurbishment.
  • Thorough Testing: Each product undergoes thorough testing procedures.

Assurance of Quality

Our commitment to a meticulous inspection and refurbishment process ensures that we deliver high-quality, reliable devices to our customers.

Warranty Coverage

Yes, we provide a warranty for our devices.

Variability in Warranty Terms

The length and terms of the warranty may vary depending on the specific product.

Finding Warranty Details

To access detailed warranty information:

  • Product Listings: Refer to the product listing for warranty specifics.
  • Contact Customer Support: Reach out to our customer support team for any additional warranty details or inquiries.

Ensuring Warranty Clarity

We aim to ensure transparency and clarity regarding warranty coverage for our customers.

Bulk and Wholesale Questions

Answers to Bulk and Wholesale Purchasing

Yes, we provide options for bulk and wholesale purchasing.

Contact for Bulk Quantities

If you’re interested in acquiring bulk quantities:

  • Reach Out to Sales Team: Please contact our sales team at
  • Personalized Assistance: They will provide personalized assistance and pricing tailored to your bulk purchase needs.

Tailored Solutions

We aim to offer tailored solutions for those seeking to make bulk or wholesale purchases to meet their specific requirements.

Minimum Order Quantities

Minimum order quantities may vary based on product availability.

Discuss Your Requirements

To address your specific needs:

  • Contact Sales Team: Reach out to our sales team.
  • Tailored Discussions: Engage with them to discuss your specific requirements and obtain details about minimum order quantities for the desired products.

Customized Solutions

We strive to offer customized solutions by catering to your individual or business-related order quantity needs.

Custom Configurations for Bulk Orders

Yes, we are open to accommodating custom configurations for bulk orders whenever feasible.

Discuss Your Customization Needs

To explore custom configurations:

  • Contact Sales Team: Reach out to our sales team.
  • Detail Your Requirements: Discuss your specific requirements with our team to explore customization possibilities for your bulk order.

Tailored Solutions

We aim to collaborate with you to create tailored solutions that meet your specific needs and preferences for bulk orders.

Payment and Shipping Terms for Wholesale Orders

Payment and shipping terms for wholesale orders are subject to discussion with our sales team to cater to your specific needs.

Tailored Payment Options and Shipping Arrangements

We offer:

  • Various Payment Options: Flexible payment methods to suit your preferences.
  • Flexible Shipping Arrangements: Customized shipping options for accommodating bulk orders.

Customized Solutions for Bulk Orders

Our goal is to provide tailored payment and shipping solutions that align with the specific requirements of your wholesale order.

Ordering and Returns

Ordering Process

To place an order:

  1. Select Desired Product: Choose the product you want.
  2. Add to Cart: Add it to your cart.
  3. Proceed to Checkout: Move to the checkout stage.
  4. Follow Checkout Steps: Follow the steps provided to complete your purchase.

Wholesale Orders

For wholesale orders:

  • Contact Sales Team: Please get in touch with our sales team for assistance with wholesale purchases.

Simplified Purchase Process

Our straightforward ordering process ensures a seamless experience for individual purchases, while our sales team is available to facilitate wholesale orders.

Return and Refund Policy

Our comprehensive return and refund policy details are available in a separate document named “Return and Refund Policy.”

Review for Detailed Information

We encourage you to review the “Return and Refund Policy” document for a complete understanding of our policies regarding returns and refunds.

Accessing Detailed Information

For comprehensive information on our return and refund procedures, please refer to the dedicated document.

Contact Us

If you have a question that is not covered in our FAQs or need further assistance, please don’t hesitate to reach out to our customer support team or sales team. We’re here to help you.

Mission Technology

Prosperity Millennia Plaza, Hong Kong

Phone: (852) 3749 7844
Mission Technology

Have any Questions? Send an email and one of our representative will reply you as soon as possible.
Mission Technology

Have something to Fax?

Fax: (852) 3749 7859