{"id":361,"date":"2023-11-09T09:22:09","date_gmt":"2023-11-09T09:22:09","guid":{"rendered":"https:\/\/xstore.8theme.com\/elementor\/demos\/minimal-electronics\/?page_id=9"},"modified":"2023-12-29T10:39:47","modified_gmt":"2023-12-29T10:39:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/mstechhk.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"361\" class=\"elementor elementor-361\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1557975f e-flex e-con-boxed e-con e-parent\" data-id=\"1557975f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27b9e925 elementor-widget elementor-widget-text-editor\" data-id=\"27b9e925\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6643496 e-flex e-con-boxed e-con e-parent\" data-id=\"6643496\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e60dea elementor-widget elementor-widget-etheme_animated_headline\" data-id=\"5e60dea\" data-element_type=\"widget\" data-settings=\"{&quot;text_style&quot;:&quot;highlight&quot;,&quot;shape&quot;:&quot;circle&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"etheme_animated_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-headline-wrapper\">\r\n            <h2 class=\"etheme-headline\" data-style=\"highlight\">\r\n\t\t                                <span class=\"etheme-headline-text-before\">\r\n\t                        Return and Refund Policy                        <\/span>\r\n                                    <span class=\"etheme-headline-text-wrapper\">\r\n                \r\n\t\t        Mission <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><path d=\"M385.6 48.191C347.6 37.191 298.601 33.0304 250.929 32.1983C115.64 29.8368 5.59529 49.1857 5.13745 75.4152C4.67962 101.645 112.811 117.829 248.1 120.191C383.389 122.552 494.605 110.196 495.063 83.9669C495.063 61.691 416.806 41.878 361.1 32.1983\"><\/path><\/svg>                \r\n                <\/span>\r\n                                    <span class=\"etheme-headline-text-after\">\r\n                        Technology Ltd.                    <\/span>\r\n                            <\/h2>\r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76d5d13 e-flex e-con-boxed e-con e-parent\" data-id=\"76d5d13\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7286e27 elementor-widget elementor-widget-text-editor\" data-id=\"7286e27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"font-size: 18px; color: #7a7a7a; font-family: Roboto, sans-serif;\">Thank you for choosing Mission Technology Ltd. We are dedicated to delivering the finest products and service to meet your needs. However, if you find yourself unsatisfied with your purchase for any reason, please take a moment to review our return and refund policy outlined below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3c5145 elementor-align-center elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"f3c5145\" data-element_type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-a-h-wrapper\">\r\n        \r\n            \r\n        <h2 class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\r\n\r\n            Returns Procedure\r\n        <\/h2>\r\n\t\t\r\n                    \r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2151230 elementor-widget elementor-widget-text-editor\" data-id=\"2151230\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Defective or Damaged Products:<\/h2>\n<p>In the event that you receive a product in a defective or damaged condition, kindly get in touch with us within 10 days of receiving your order.&#8221;<\/p>\n<h3>Change of Mind:<\/h3>\n<p>Should you decide to return a purchase due to a change of mind, you have the option to do so within 5 days from the date of delivery. Please be aware that for such returns, a restocking fee may be applicable.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e2fc5 elementor-widget elementor-widget-text-editor\" data-id=\"44e2fc5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To initiate a return, please follow these steps:<\/p>\n<ol>\n<li>\n<p><strong>Contact Us:<\/strong> Initially, reach out to our customer support team at [your contact information]. Kindly provide your order number, a detailed description of the issue, and if applicable, include relevant photos showcasing the damage to the product.<\/p>\n<\/li>\n<li>\n<p><strong>Return Authorization:<\/strong> Our dedicated team will guide you through the return process and, if necessary, provide you with a Return Merchandise Authorization (RMA).<\/p>\n<\/li>\n<li>\n<p><strong>Package the Product:<\/strong> Take care to securely package the product, ensuring all original accessories and materials are included.<\/p>\n<\/li>\n<li>\n<p><strong>Shipping:<\/strong> Utilize a trackable shipping method to return the product to us. Please note, you are responsible for covering the incurred return shipping costs.<\/p>\n<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd9b41 elementor-align-center elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"2cd9b41\" data-element_type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-a-h-wrapper\">\r\n        \r\n            \r\n        <h2 class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\r\n\r\n            Refund Process\r\n        <\/h2>\r\n\t\t\r\n                    \r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7431d1 elementor-widget elementor-widget-text-editor\" data-id=\"e7431d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Once we receive your return and conduct a thorough inspection of the product, we will promptly initiate the refund process. Here&#8217;s a breakdown of how it works:<\/p>\n<ol>\n<li>\n<p><strong>Refund Method:<\/strong> Rest assured, refunds will be issued using the same payment method employed for the original purchase.<\/p>\n<\/li>\n<li>\n<p><strong>Restocking Fee:<\/strong> If your return pertains to a change of mind and the product remains in good condition, there is a possibility of a restocking fee being applied.<\/p>\n<\/li>\n<li>\n<p><strong>Refund Timing:<\/strong> Typically, refunds are processed within 5 days following the receipt of your return. However, please keep in mind that the specific timing of the refund may be contingent upon your financial institution&#8217;s policies.<\/p>\n<\/li>\n<\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-357fba8 elementor-align-center elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"357fba8\" data-element_type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-a-h-wrapper\">\r\n        \r\n            \r\n        <h2 class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\r\n\r\n            Refund Process\r\n        <\/h2>\r\n\t\t\r\n                    \r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f975f94 elementor-widget elementor-widget-text-editor\" data-id=\"f975f94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Non-Returnable Items<\/p>\n<p>We would like to note that certain items fall under our non-returnable policy, which includes:<\/p>\n<ul>\n<li>Products damaged due to customer mishandling.<\/li>\n<li>Products lacking their original accessories or packaging.<\/li>\n<li>Customized or personalized products.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cae168e elementor-align-center elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"cae168e\" data-element_type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-a-h-wrapper\">\r\n        \r\n            \r\n        <h2 class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\r\n\r\n            Contact Us\r\n        <\/h2>\r\n\t\t\r\n                    \r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b36ddfb elementor-widget elementor-widget-text-editor\" data-id=\"b36ddfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>If you have any inquiries or concerns regarding our return and refund policy, please don&#8217;t hesitate to reach out to us at <a target=\"_new\">sales@mstechhk.com<\/a>. Our team is dedicated to providing assistance and ensuring your satisfaction with your purchase.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e9102 elementor-align-center elementor-widget elementor-widget-etheme_advanced_headline\" data-id=\"64e9102\" data-element_type=\"widget\" data-widget_type=\"etheme_advanced_headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        \r\n        <div class=\"etheme-a-h-wrapper\">\r\n        \r\n            \r\n        <h2 class=\"etheme-advanced-headline etheme-advanced-headline-mask\">\r\n\r\n            Updates to This Policy\r\n        <\/h2>\r\n\t\t\r\n                    \r\n        <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26bf4b1 elementor-widget elementor-widget-text-editor\" data-id=\"26bf4b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Policy Updates:<\/h2>\n<p>Please note that we reserve the right to update our return and refund policy in alignment with changes in our practices or for legal, regulatory, or operational purposes. Any revisions will be promptly posted on this page, accompanied by a revised &#8216;Last Updated&#8217; date.<\/p>\n<h2>Agreement upon Purchase:<\/h2>\n<p>When making a purchase with The Mission Technology, you are acknowledging and agreeing to abide by the terms and conditions specified in this return and refund policy.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50fa682 elementor-widget elementor-widget-text-editor\" data-id=\"50fa682\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bf763c6 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bf763c6\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-custom\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-21c4ccf6\" data-id=\"21c4ccf6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c9513c8 elementor-align-center elementor-widget elementor-widget-etheme_icon_box\" data-id=\"5c9513c8\" data-element_type=\"widget\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\r\n        \r\n                            \r\n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-image\">\r\n        \r\n                <img decoding=\"async\" width=\"63\" height=\"76\" src=\"https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-1-1.png\" class=\"attachment-full size-full wp-image-3210\" alt=\"Mission Technology\" srcset=\"https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-1-1.png 63w, https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-1-1-1x1.png 1w, https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-1-1-8x10.png 8w\" sizes=\"(max-width: 63px) 100vw, 63px\" \/>        \r\n                <\/div>\r\n            \r\n                <div class=\"etheme-icon-box-content\">\r\n\t\t\r\n                                        \r\n                    \t\t\r\n                                            <p class=\"etheme-icon-box-description\">\r\n                            Prosperity Millennia Plaza, Hong Kong                        <\/p>\r\n                    \r\n                            <a href=\"#\" class=\"elementor-button-link elementor-button\" role=\"button\">\r\n                \r\n                    \r\n                <span class=\"button-text\">Phone: (852) 3749 7844<\/span>\r\n                \r\n                    \r\n            <\/a>\r\n                    \r\n                <\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-7224a94b\" data-id=\"7224a94b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-494f35a0 elementor-align-center elementor-widget elementor-widget-etheme_icon_box\" data-id=\"494f35a0\" data-element_type=\"widget\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\r\n        \r\n                            \r\n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-image\">\r\n        \r\n                <img decoding=\"async\" width=\"83\" height=\"68\" src=\"https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-3.png\" class=\"attachment-full size-full wp-image-3211\" alt=\"Mission Technology\" srcset=\"https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-3.png 83w, https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-3-1x1.png 1w, https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/Icon-3-10x8.png 10w\" sizes=\"(max-width: 83px) 100vw, 83px\" \/>        \r\n                <\/div>\r\n            \r\n                <div class=\"etheme-icon-box-content\">\r\n\t\t\r\n                                        \r\n                    \t\t\r\n                                            <p class=\"etheme-icon-box-description\">\r\n                            Have any Questions? Send an email and one of our representative will reply you as soon as possible.                        <\/p>\r\n                    \r\n                            <a href=\"#\" class=\"elementor-button-link elementor-button\" role=\"button\">\r\n                \r\n                    \r\n                <span class=\"button-text\">info@mstechhk.com<\/span>\r\n                \r\n                    \r\n            <\/a>\r\n                    \r\n                <\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5ddb118d\" data-id=\"5ddb118d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-505145db elementor-align-center elementor-widget elementor-widget-etheme_icon_box\" data-id=\"505145db\" data-element_type=\"widget\" data-widget_type=\"etheme_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"etheme-icon-box etheme-icon-box-icon-position-top\">\r\n        \r\n                            \r\n                <div class=\"etheme-icon-box-icon etheme-icon-box-icon-type-image\">\r\n        \r\n                <img decoding=\"async\" width=\"82\" height=\"66\" src=\"https:\/\/mstechhk.com\/wp-content\/uploads\/2023\/12\/3-1-1.svg\" class=\"attachment-full size-full wp-image-3212\" alt=\"Mission Technology\" \/>        \r\n                <\/div>\r\n            \r\n                <div class=\"etheme-icon-box-content\">\r\n\t\t\r\n                                        \r\n                    \t\t\r\n                                            <p class=\"etheme-icon-box-description\">\r\n                            Have something to Fax?                        <\/p>\r\n                    \r\n                            <a href=\"#\" class=\"elementor-button-link elementor-button\" role=\"button\">\r\n                \r\n                    \r\n                <span class=\"button-text\">Fax: (852) 3749 7859<\/span>\r\n                \r\n                    \r\n            <\/a>\r\n                    \r\n                <\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-325b168 e-flex e-con-boxed e-con e-parent\" data-id=\"325b168\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e60afbf elementor-widget elementor-widget-text-editor\" data-id=\"e60afbf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We comply with all the <a href=\"https:\/\/oag.ca.gov\/consumers\/general\/refunds\">laws<\/a> of the country<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund PolicyMission Technology Ltd. Thank you for choosing Mission Technology Ltd. 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